EMCC Integrated Conflict Management Suite

The EMCC Integrative Conflict Management Suite is a key PeaceP.A.C.T component specially designed to fulfil the organisation’s vision to bring hope to relationships. PeaceP.A.C.T was launched in mid 2007 to pave the way for peacemaking – through effective conflict intervention, as a way of life involving the various sets of relationships we have – between leaders and followers, parents and teens, with siblings, couples, in-laws, colleagues, neighbours, etc. Through a holistic range of learning programmes, resource support, and mediation and counselling services, EMCC’s Integrative Conflict Management Suite seeks to inculcate a peacemaking mindset in every individual by rekindling his/her commitment to peace – through constant reflection, the retooling of conflict intervening skills, reconciling strained relationships and resolving disputes– thus fostering a peacemaking culture within the family and the community.

The Integrative Conflict Management Suite consists of 2 main components:

• Conflict Management Training
• Mediation Advocacy Training

Conflict Management Training

Programme Objective

The EMCC Conflict Management Training comprises a suite of relationship enhancing courses for leaders and members of the community, parents, teenagers, teachers and principals, and practically any individual. The programmes are specially designed to effectively enable individuals to learn conflict intervention skills to help them build bridges in and within their different arenas of home, school, workplace and neighbourhood.

Objectives & Outcomes

• To effect peace in relationships through the effective management of conflict, which is an inevitable fact of life, whether in the school setting, the home, the workplace or any grouping.
• Inculcate a new conflict mindset that positively views conflicts, at the same time equip participants with effective skill-set to transform conflict into opportunity
• Instil a renewed confidence to effectively manage conflicts and bring hope to relationships
• Retool skills in conflict management, reconciling strained relationships, and recovery from conflict.

Programme Distinctiveness

• The courses form a suite of upstream preventive and developmental learning programs in conflict intervention.
• The programs are experiential-oriented, skill-based, research-based and are led by competent and accomplished trainers.
• They are integrated with skill-based training, web-based supplement, consultancy by experienced personnel and professional counselling and mediation support.

Programme Offerings

The content of the Conflict Management Training series can be customised to meet the needs of targeted participants. The three distinct training modules under this series include:

• A New Conflict Mindset – Transforming conflict into opportunity (2-hr talk)
• Conflict Engagement – How to de-escalate conflicts effectively (1-day workshop)
• Train-the-Trainer: The Conflict Toolkit – How to intervene effectively (2+1 day workshop that entails more in-depth training and equips individuals (of 3-day programme) with the facilitation skills to train others in their own organisations)

Mediation Advocacy Training

As a leading organisation offering mediation training and mediation services, EMCC has served the community for a number of years, not least by providing top quality mediators. The success of the initial programme has prompted EMCC to establish the Mediation Practitioner Programme with the aim to increase the pool of highly proficient mediators in Singapore.

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