EMCC :: There is hope

Kindly select 1 section

Our Services

	What is Mediation?
	Counseling & Psychotherapy
	Mediation & Conflict Management Training
	What is Counseling?
	Schools & Community-based
	Marriage Preparation & Enrichment
	Psychological Assessment
	Training for Counselors
	The Peace Pact

To request for more information on our services & programs, please click here and furnish your details.

What is Mediation?

Mediation encourages parties in conflict to reach a mutually acceptable solution. The trained mediator facilitates dialogue between both parties and guides them through a cooperative decision making process that provides opportunity to restore trust.

Who should come for mediation?
Divorced couples dealing with custody, maintenance and property disputes.
Colleagues at the workplace dealing with conflicts
Persons involved with inter-organizational disputes.
Anyone involved in community, family or personal disputes.

Benefits of Mediation
• clarifies communication and enhances cooperation
• saves face and preserves relationships
• provides cost-effective solutions
• facilitates mutually acceptable and beneficial agreements
• promotes ownership of quality settlements

Mediation allows both parties to identify, negotiate and resolve the issues raised. The mediator establishes firm ground rules and a confidential environment so that emotionally charged issues can be talked about safely. He or she helps both partners gather necessary information and review them systematically.

Counseling & Psychotherapy

Counseling is a restorative process that enables individuals to better cope with crisis. The professional counselor comes alongside the client and creates a non-threatening environment in which to explore, express, and resolve psychological issues.

Sometimes problems can seem overwhelming: family and friends may not always be able to work through these difficulties. EMCC provides quality counseling and psychological services for the community in Singapore.

Psychological Assessment
Using a wide range of psychometric tools such as BIG 5, MBTI & TJTA, EMCC helps families and businesses by providing assessments of personality traits.

Mediation & Conflict Management Training

Basic Mediation & Conflict Management Workshop
The goal of this workshop is to help people gain a clearer understanding of the roles and the processes of Mediation that can transform a conflict into an opportunity for growth.

The two-day workshop provides an overview of what mediation is and the basic skills to begin a mediation session with greater confidence. It is specially tailored to provide participants with foundational concepts in mediation and essential skills (such as moving from positions to interests, 'Teflon', and paraphrasing) to conduct an effective mediation session.

Intermediate Mediation Workshop
A continuation of the Basic Mediation Workshop, this course will impart the skills and techniques required for resolving more complex issues. The course will also examine in depth important issues in the Mediation process; multi-party Mediation; Mediator bias and ethics. Course participants must have successfully completed the Basic Mediation Workshop.

What is Counseling

Sometimes problems can seem overwhelming: family and friends may not always be able to work through these difficulties with you. EMCC provides quality counseling and psychological services for the community in Singapore.

Our Approach
• We maintain strict confidentiality within the limits of the Singapore Law.
• We respect a person's belief system and spiritual experiences and see these as resources for dealing with problems.
• We provide a safe environment for people to work through their problems with professional help.

Types of Counseling Services
• Individual Therapy
• Pre-marital Counseling
• Marital and Family Therapy
• Post Divorce Counseling
• Student Counseling
• Mental Health
• Anger Management
• Stress Management
• Personality Profiling

EMCC offers a number of therapeutic opportunities to eligible clients. The individualized care provided begins with the initial phone call to the Centre’s Intake Administrator.

Some clients seek guidance with particular issues, while others approach counseling as a primary means to self-awareness and personal growth.

Types of Counseling Issues:
Marital Problems
Stress Management
Anxiety and Depression
Grief and Bereavement
Separation and Divorce
Childhood Problems
Religious and Spiritual Issues
Anger Problems
Chronic and Terminal Illness
Workplace Issues
Premarital/Re-marital Challenges
Career Assignments
Health and Aging

How do I make an appointment?
The easiest way to either arrange an appointment or get more information about our services is simply to phone us at 6788 8220 from Monday to Friday anytime between 10 am and 5 pm. Staff at the Centre will be pleased to answer any questions you may have, to tell you in more detail about the appointment system and to make an initial appointment for you.

At other times, you may leave a message with your name and phone number on our voicemail. We will get back to you as soon as we can. Messages left over the weekend will be returned as soon as possible the following Monday morning. Alternatively you are welcomed to contact us by emcc@eagles.org.sg.

Depending on the time of year, appointments should be available within one week.

Fees
The standard fee for counseling is $100 per session (1 - 1.5 hours) or $160 per session with a Senior Counselor. Clients with difficulty paying the full fee may be granted subsidies based on gross income. Special consideration is given if a client experiences exceptional financial difficulties.

Length of Each Session
Each counseling session usually takes an hour to an hour and a half.

What to Expect
When you first call the Centre at 67888220, the Intake Administrator will make a mutually suitable appointment for you if deemed suitable. Otherwise, a referral for another service provider may be made.

When you arrive at the Centre for your first visit, you will receive some forms that need to be completed. This provides important information to the Centre about your history, your family, and your current concerns.

When you first meet with a Counselor, he or she will ask you about your reasons for seeking help in order to understand how to be most helpful. Some clients find it very reassuring just telling someone what is going on. With your counselor, you will establish a treatment plan that will inform the number of visits you will make to the Centre. Where necessary, your counselor may refer you to a psychiatric consultation or other therapeutic processes that will be beneficial to you.

All the professional Counselors at the Centre are well qualified with advanced degrees.

If you feel that you have any commendations or complaints, you may contact the Centre at emcc@eagles.org.sg.

Confidentiality
Many people are understandably concerned about confidentiality when they seek such services. We know that confidentiality is an essential part of the trust necessary to effectively treat clients.

Please read the forms you are presented with on your first visit in order to understand the legal limits of confidentiality. You should discuss confidentiality with the Counselor you see if you have any concerns.

Schools & Community-based Programs

EMCC provides counseling in schools and conducts programs sponsored by the Ministry of Community Development, Youth and Sports such as School Family Education and STEP UP Programs. Some of the programs include: parenting boys to manhood, emotional intelligence, conflict management, etc.

Marriage Preparation & Enrichment Programs

Marriage preparation and enrichment clinic equips marrying couples with the necessary perspectives and skills in managing differences, making room for open communication and facilitating them to support each other. EMCC offers a specialized program for remarried couples.

For married couples, the marriage enrichment program offers the opportunity for a regular ‘health check’ on the state of their marriages.

Psychological Assessment

Using a wide range of psychometric tools such as BIG 5, MBTI & TJTA, EMCC helps families and businesses by providing assessments of personality traits.

Training for Counselors

Training programs for counselors include:
• Diploma in Mediation Practice
• Conflict management
• Other specialized training includes divorce mediation, elderly and family mediation and parent-teen mediation. The divorce mediation training package is the only one in Asia approved by the Association of Conflict Resolution (USA).
• Para-counseling training

The Peace Pact

Conflict is real in every society, however conflict can be managed. To foster peace in families and the community, EMCC aims to through the Peace Pact to equip people with competence in managing various conflicts at work, at home and in other settings. Click here to find out more about the Peace Pact.

Mediating Family & Church Conflicts

Those of us who share in the life of the church also share her conflicts. Conflicts are part of life - even in the church. Sometimes, these conflicts become worrisome and intervention from a third party may be necessary to help resolve them. Mediation offers a safe environment where disputing parties could interact with one another in a constructive way. What is mediation? How is it different from the counseling process? How can we deal with conflict to bring healing and reconciliation, instead of further hurt and polarization?

Basic Mediation Workshop

The goal of this workshop is to help people gain a clearer understanding of the role and the processes of Mediation that can transform a conflict into an opportunity for growth.
asic Me
The two-day workshop provides an overview of what mediation is and the basic skills to begin a mediation session with greater confidence. It is specially tailored to provide participants with foundational concepts in mediation and essential skills (such as moving from positions to interests, 'Teflon', and paraphrasing) to conduct an effective mediation session.

Certificates of Participation will be awarded to participants for full attendance at each workshop.

Course Outline
• The Nature and Role of Conflict
• Foundational Concepts in Mediation
• The Mediation Process
• Mediation Strategies
• Toolbox of Skills (e.g., Listening, Positions vs Interests)
• Reaching Lasting Agreements

Intermediate Mediation Workshop

A continuation of the Basic Mediation Workshop, this course will impart the skills and techniques required for resolving more complex issues. The course will also examine in depth important issues in the Mediation process; multi-party Mediation; Mediator bias and ethics. Course participants must have successfully completed the Basic Mediation Workshop.

Certificates of Participation will be awarded to participants for full attendance at each workshop.

Course Outline
• Further Skills in Reframing
• Getting through Impasse
• Generating Creative Options
• Managing Types of Biases
• Dealing with "Face" Concerns
• Practice and Ethics

Conflict Management at the Workplace

Conflict is an inevitable part of life in the workplace; interpersonal conflicts between staff members, disputes between management and staff, disagreements between staff and customers. A work setting charged with bad feelings, lack of trust, and unresolved or suppressed conflicts can undermine productivity and lead to bitter infighting.

This workshop is designed to provide participants with an understanding in interpersonal differences and in learning to manage disagreements with greater skill and assurance.

Course Outline
• Understanding Conflict
• Different Strokes for Different Folks
• Identifying Destructive Fight Styles
• Managing Difficult Conversation
• Creative Responses in Handling Difficult Emotions

Para-Counselors Training Program

This counseling training program has been specially designed to help selected Workers/Volunteers from other professions incorporate counseling skills into their work and volunteer services. The program seeks to equip para-counselors with essential skills (such as interviewing and intervention) for counseling a variety of situations. The program will combine lectures, presentations, experiential exercises such as role plays, case studies and 'live' supervision. Personal growth will also be strongly encouraged through structured group activities and personal reflection.

Due to the experiential nature of this program, the group size will be limited to a maximum of twenty.

Course Requirements
• 45 hours of workshop sessions
• 10 hours of group supervision
• 3 co-counseling cases
• 1 reflective writing exercise
Course Outline
• Phase I: Basic Counseling Training (24 hrs)
• Phase II: Practicum (3 hrs) and Supervision (4 hrs)
• Phase III: Couple Counseling (18 hrs)
• Phase IV: Ongoing Assessment and Supervision (6 hrs)

Clinical Supervision

Clinical supervision is specially designed for professional counselors to hone their skills. This occurs in small group/one-to-one supervision with actual cases (video or audio).

Fee Structure:
Individual - $120 per session
Group of four - $400 per session

Accreditation of PREPARE/ENRICH

NEW!

Training Programs

Conflict Management, Mediation Skills and other similar training programs are conducted regularly for professionals.